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Return policy

Return Policy

Received goods, you can without giving a reason within two weeks, by a return postage-due return. The period begins with receipt of the goods and this instruction. To meet the deadline, timely dispatch of the goods is sufficient as an insured package. The return will be at our expense and risk. The postage for the return will be refunded. We do not accept non-free packages!
Returns to: Platinum Textilversand,
Fürstenwalder Weg 11, 15711 Königs Wusterhausen, Germany
Attention: Please order any products you do not like. We provide you with enough visual material. We will take back any products that you order even though they do not like them.
End of the return policy.

Return results

In the case of an effective return to the respective benefits received and any benefits (eg benefits) surrendered. In case of deterioration of the goods, compensation may be claimed. This does not apply if the deterioration of the goods to their examination - as it would in a retail store - is due. In addition, you can avoid paying compensation by refraining from the goods like a proprietor company and everything that affects its value.

Withdrawal
You may revoke your contractual declaration within two weeks without giving reasons in writing eg letter, fax, e-mail or by returning the goods. The period begins with receipt of this notice. The revocation period is sufficient to send the revocation or thing. The revocation must be sent to:
Platinum Textilversand,
Schützenstrasse 30, 15859 Storkow,
e-mail: info@erik-and-sons.de

Consequences
For effective revocation are to be refunded on both sides received achievements. Can you give us the received achievement totally or partly or only in deteriorated condition, you have to pay compensation. With the release of things this does not apply if the deterioration is exclusively due to their inspection - as they would in a retail store - is due. In addition, you can avoid paying compensation by not using the goods as your property is in use and omitting everything, which impairs their value. You have to bear the cost of return shipment if the delivered goods ordered and if the price returned the case of an amount of 50 euros or, or if you are at a higher price the thing is not at the time of full payment or a contractually agreed part payment provided. Otherwise, the return is free for you. Obligations to reimburse payments must be made within 25 working days after sending your revocation.
End of the cancellation.

PAYMENT

Advance payment by bank transfer or Paypal
Shipping costs € 5,00 (within Germany). We will send you after your order a confirmation email with all the required data transfer. After receipt of the goods including the original is - Invoice sent. Paypal payments should be send to: paypal@erik-and-sons.de
Shipping methods
We ship worldwide exclusively with DHL.
Foreign orders are generally payable in advance by bank transfer or Paypal. The shipping costs in the country are to be requested separately, unless they are backed by web-shop.

DELIVERY TIMES
Orders are possible, yet sent the order date. We reserve a portion - before or replacement law, deliveries are postage free.

Prices
All prices are in Euros and inclusive of statutory VAT.

GENERAL CONDITIONS
By ordering our terms and conditions are accepted. We reserve the right to make changes. Mistakes! Discounted items are excluded from the refund. Of performance and jurisdiction is king Wusterhausen.
"Erik and Sons" is an internationally registered trademark. Licensee is Platinum Textilversand,
Schützenstrasse 30, 15859 Storkow